Front Office & Housekeeping Associate
Join Summer View Hotel Pte Ltd in beautiful Bali and become part of a dynamic hospitality team dedicated to delivering exceptional guest experiences. As a Front Office & Housekeeping Associate, you will play a pivotal role in ensuring our guests enjoy a seamless stay. Our hotel is a vibrant part of Bali's tourism scene, offering a perfect blend of luxury and local charm. You'll be working in a lively environment where every day brings new challenges and opportunities to shine. This role is perfect for someone who loves hospitality, enjoys working with people, and is eager to learn and grow in the industry.
As a Front Office & Housekeeping Associate, you will be the first point of contact for our guests, handling check-ins, check-outs, and addressing any of their needs. You will also be responsible for maintaining the cleanliness and order of our guest rooms, using our state-of-the-art housekeeping management system, Housekeeping Pro. This system helps us streamline our processes and ensure that every room is ready for our guests upon arrival.
📋 Tanggung Jawab Pekerjaan
- Handle guest check-ins and check-outs efficiently and professionally.
- Manage and maintain guest room cleanliness using Housekeeping Pro.
- Coordinate with housekeeping staff to ensure timely room turnovers.
- Assist in resolving guest complaints and inquiries promptly.
- Update guest records and maintain accurate documentation.
- Participate in daily front office operations, including reservations and room assignments.
- Assist in maintaining a clean and orderly front office area.
- Stay updated with hotel policies and procedures.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in front office or housekeeping roles in the hospitality industry.
- Familiarity with Housekeeping Pro or similar housekeeping management systems.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Strong organizational and multitasking skills.
- Basic knowledge of English is a plus.
- Ability to work flexible hours, including weekends and holidays.
- Willingness to learn and adapt to new systems and procedures.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang